Price Increase Effective June 1, 2010

During the first quarter of 2010 we have undergone several changes, both planned and unplanned. As you are probably already aware from my previous letters, Daniel has left us to accept an exciting new internship in his field of study and Lynnei has since joined us full time. In the midst of this turnover we have also continued to innovate and expand our service offerings through new strategic partnerships with various vendors and industry associations such as CompTIA, Microsoft, Ingram Micro, OwnWebNow, SMBTN, MSPU and Chartec to name a few. These partnerships are just the beginning.

With new technologies emerging and changing at an ever increasing pace, it has become increasingly important for us to devote more time and energy into several key aspects of our business to ensure we have access to, and are trained on, the widest breadth of technology solutions available today. In order to ensure we are best able to pair your business with the best technology solution for your future growth and both efficiency and profit we will be investing heavily in our own growth over the next year.

We will continue to expand upon the work we have already started this year by increasing the number of strategic partnerships we have with leading industry vendors and associations. We will increase our investment in training on the newest technologies as well as continuing our search for additional technical experts to join our team.

Unfortunately due to the cost of this investment, including the cost of staying current on the latest emerging technologies, the projected costs of adding on to our team, and the unforeseen costs associated with our turnover earlier in the year, we are unable to maintain our current prices. Effective June 1, 2010 our á la carte hourly rate will increase to $100.00 per hour up from $59.95 per hour. This price increase affects our á la carte hourly rate only; rates for our clients with contract discounts will not change at this time.

I regret that such a large increase is necessary, but after careful consideration and discussion it is unavoidable. For more information regarding this price increase please visit my blog at swallservices.com.